Privacy Policy
This Privacy Policy explains how Green Stripe Landscaping ("we", "us", "our") collects, uses and protects personal information when you contact us or use this website. We take your privacy seriously and handle personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Green Stripe Landscaping is a landscaping business trading in and around Preston, Chorley, Leyland and the wider Lancashire area. For privacy queries you can contact us at:
- Email: greenstripe51@yahoo.com
- Phone: 07809 837961
- WhatsApp: 07809 837961
We are the data controller for personal information collected through this website and through direct enquiries about our services.
What information we collect
We may collect and process the following information when you get in touch or instruct us:
- Name and contact details (phone number, email address, WhatsApp number)
- Address or location details you share so we can quote or carry out work
- Photos or descriptions of a property or garden that you send us
- Job preferences, measurements and notes needed to provide a quote or deliver services
- Payment and invoice details where relevant to a contract
- Technical data such as browser type, device type and approximate location derived from IP address, if our hosting logs collect this automatically
When you contact us by phone, WhatsApp, email or social media, we will process the information you choose to send so we can reply and, where relevant, provide a quote or carry out work.
How we use your information
We use personal data to:
- Respond to enquiries and provide quotes
- Plan, schedule and deliver landscaping work
- Communicate about appointments, progress and aftercare
- Process payments and keep business records
- Meet legal, accounting and insurance requirements
- Improve our website and services where we have a lawful basis to do so
Lawful bases for processing
Depending on the situation, we rely on one or more of the following UK GDPR lawful bases:
- Contract - where processing is necessary to take steps at your request before entering a contract, or to perform a contract with you
- Legitimate interests - for example responding to general enquiries, keeping appropriate business records and securing our website, where these interests are not overridden by your rights
- Legal obligation - where we must keep records for tax, accounting or other legal reasons
- Consent - where we specifically ask for it (for example optional marketing). You can withdraw consent at any time
Sharing your information
We do not sell your personal data. We may share information with trusted parties only where needed, such as:
- IT, hosting and email providers who support this website or our communications
- Accountants, insurers or professional advisers where required
- Suppliers or subcontractors involved in delivering your job, where relevant
- Authorities or regulators if the law requires us to do so
Where third parties process data for us, we expect them to protect it appropriately and use it only for the agreed purpose.
International transfers
Some tools we use (for example email or messaging platforms) may process data on servers outside the UK. Where that happens, we take steps to ensure appropriate safeguards are in place as required by UK data protection law.
How long we keep information
We keep personal data only for as long as needed for the purposes above. Enquiry details that do not become a job are usually kept for a shorter period. Customer and invoice records are typically retained for up to six years to meet accounting and legal requirements, unless a longer period is necessary.
Cookies and this website
This website is primarily informational. We do not use advertising cookies or third-party marketing trackers on these pages. Your browser may still send standard technical data to our web host when pages load. Embedded map content (for example Google Maps) may set its own cookies or collect technical data under the provider's privacy terms when you interact with the map. You can control cookies through your browser settings.
Your rights
Under UK GDPR you have rights over your personal data, including the right to:
- Access a copy of the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Ask us to erase data in certain circumstances
- Object to or restrict certain processing
- Data portability, where applicable
- Withdraw consent where processing is based on consent
- Complain to the Information Commissioner's Office (ICO)
To exercise your rights, contact us using the details above. We may need to verify your identity before responding. The ICO is the UK supervisory authority for data protection: ico.org.uk.
Children
Our services and website are aimed at adults making enquiries about landscaping work. We do not knowingly collect personal data from children.
Security
We take reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so please only share information you are comfortable sending by phone, WhatsApp or email.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.
Contact
If you have questions about this policy or how we handle your data, email greenstripe51@yahoo.com or call 07809 837961.